Privacy Policy for Chicof

Last Updated: 2024-03-09

1. Introduction

Chicof ("we," "us," or "our") respects your privacy and is committed to protecting your personal data.
Your data will only be used to benefit you and your shopping experience.
You have our word that we’ll treat and protect your data like it’s our own.
We won’t keep your data for no reason. If we don’t need them, we’ll delete them

This policy explains how we collect, use, and safeguard information when you visit [Chicof.com] or make purchases from our online clothing store.

2. Information We Collect

La) Personal Information:
- Contact details (name, email, phone number)
- Shipping/billing addresses
- Payment information (processed through secure gateways like Stripe/PayPal)
- Order history and preferences
b) Technical Data:
- IP address, browser type, device information
- Website usage patterns via cookies
- Geolocation data (for tax calculations)

3. How We Use Your Information

- Process orders and manage returns/exchanges
- Communicate about order status and promotions (with opt-out options)
- Improve website functionality and user experience
- Prevent fraud and ensure transaction security
- Comply with legal obligations

4. Data Sharing Practices

We may disclose information to:
- Payment processors (Stripe, PayPal)
- Shipping carriers (UPS, FedEx, DHL)
- Marketing platforms (Mailchimp, Klaviyo)
- Legal authorities when required

5. Cookie Policy

We use:
- Essential cookies (shopping cart functionality)
- Analytical cookies (Google Analytics)
- Marketing cookies (retargeting ads)
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Service at [email protected].

6. Data Security Measures

- SSL encryption for all transactions
- PCI-DSS compliance for payment processing
- Regular security audits
- Limited employee access to sensitive data

7. User Rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.
You may send us an e-mail to [email protected] to exercise your rights. We will respond to your request in a reasonable timeframe. We will take all reasonable steps to ensure that your personal data is correct and up to date.

8. HOW LONG DO WE RETAIN YOUR INFORMATION?

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by tax, accounting or other applicable laws.

9. HOW DO WE PROTECT YOUR INFORMATION?

You are responsible for your own username and password safety and security on Chicof.com. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites. That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec on a daily basis to protect you online.

10. Policy Updates

We reserve the right to change this privacy policy and any policies or procedures concerning the treatment of information collected through the site without prior notice. You can determine when this privacy policy was last revised by referring to the date at the top of this page. Any changes to our privacy policy will become effective upon posting the revised policy on the Internet, accessible through the site. Use of the site following such changes constitutes your acceptance of the revised policy then in effect. We encourage you to periodically review our privacy policy to ensure familiarity with our most current version.

11. Contact Information

Www.Chicof.Com
[Email] [email protected]
[Contact Number] +0086 181-1879-8565 (Monday to Saturday: 9:00–18:00)
[Address]: 1st Floor, CAiPiao Store, Longguang Jiuyufu, No. 115 Guanlan Avenue, Fucheng Street, Longhua District, Shenzhen, Guangdong, China.
[US Agency Office Address]: 5505 Hardy Ave Piedra del sol, 116 San Diego, CA 92115 Those are not return address, if needed please refer the return policy